Returns

Privacy Policy + Terms

Copyright and trademark notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Return Policy

If you are not completely satisfied with your Maskcara Cosmetics purchase, please return/exchange for a full refund or exchange if postmarked within 30 days of receipt. Return shipping and handling fees are paid by customer. Please include a note stating whether you are returning or exchanging (and for what you would like to exchange for.)

Please mail returns to:

Maskcara Returns/Exchanges

2759 E Amaranth Dr

St. George, UT 84790 

Review Policy

We love reviews and we are always looking for ways to improve our store and products! We encourage those wishing to leave a review to try it first. We have a 30 day exchange/return policy on everything in store! Reviews from customers who have not tried the product will be removed. Thank you!

Frequently Asked Questions

What is the status of my order?

You can check on the status of your order here.

 

What is your Return Policy?

If you are not completely satisfied with your Maskcara Cosmetics purchase, please return/exchange for a full refund or exchange if postmarked within 30 days of receipt. Return shipping and handling fees are paid by customer. Please include a note stating whether you are returning or exchanging (and for what you would like to exchange for.)

Please mail returns to:

Maskcara Returns/Exchanges

2759 E Amaranth Dr

St. George, UT 84790

 

How do I know what shades to pick?

The easiest way to get your color combo is to reference the “color finder” page to look at a variety of photos of women and find the skin tone that closest resembles yours. Below the photo you’ll see exactly what she’s wearing to get that look. If you’re still not sure, you are welcome to email a photo to spotmyshade@maskcaracosmetics.com

*For best results the photo should be close up, current (as in your tan hasn’t faded) and taken in natural light.

 

How do I use IIID Foundation?

This is a foundation, so for most people it looks best used alone. If you prefer heavy coverage you can also layer it over your foundation. Since it is a creme I would only layer it over liquid or creme foundations and not over powder. To see a detailed video of how to use IIID Foundation, visit our how-to page here.

 

What are the ingredients of your makeup?

You can see a full ingredient list on maskcara.com/ingredients/

 

Are you cruelty free?

Yes!

 

Do you offer personal makeup consultations?

I’m afraid that I am no longer able to offer personal makeup consultations. However, I often have booths set up at random events and conferences! Follow me on instagram and facebook for updates!

 

Do you offer international shipping?

We currently ship to the U.S., Canada, Australia, and New Zealand. We are currently working on adding more locations.