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Frequently Asked Questions

Questions? We're here to help! Take a look at some of our frequently asked questions below. If your questions isn't answered here, email us and we will get back to you within 48 hours.

WHAT IS YOUR CUSTOMER RETURN POLICY?

Return Policy

If you are not completely satisfied with your Maskcara Beauty purchase, please return for a full refund if postmarked within 30 days of receipt. Return shipping and handling fees are paid by customer. All returns must include a return/exchange form and your original receipt.

Please note that when sending a return, make certain to retain your tracking number.  Returns that do no arrive at our warehouse cannot be processed without a valid tracking number.

Exchange Policy

We offer exchanges! Just return the order you’d like to exchange and in the meantime place a new order for the item desired. Once we receive your returned item with the return/exchange form included, we will refund both the item and any shipping you paid on the new order!  This saves you the time waiting for us to process the exchange!

Please fill out your return/exchange form and mail returns to:

Maskcara Returns/Exchanges

1495 S Blackridge Dr Suite A150

St. George, UT 84770

WHAT IS YOUR ARTIST KIT RETURN POLICY?

Artist Kit - You may return your Artist Kit within one year of purchase for a refund of up to 90% of the purchase price. The Artist Kit must be returned in its entirety; all contents of the Starter Kit must be unopened and all items must be unused and in resalable condition in order to receive a refund. You are advised to insure the package for $200, as Maskcara Beauty is not responsible for lost shipments. The original shipping and handling fees are not eligible for refund. 

Please note that when sending a return, make certain to retain your tracking number.  Return/exchanges that do no arrive at our warehouse cannot be processed without a valid tracking number.

Please fill out your return/exchange form and mail returns to:

Maskcara Returns/Exchanges

1495 S Blackridge Dr Suite A150

St. George, UT 84770

WHAT ARE THE INGREDIENTS OF YOUR MAKEUP?

Cruelty Free: Yes 🙂

Vegan: No, our products contain Beeswax

Gluten Free: Yes 

Paraben Free: Yes

SPF: No, our IIID Foundation does not contain SPF.

-Non Toxic, Hypoallergenic, Non comedogenic, Oil free, All natural, Organic, Mineral free: These terms are unregulated so we don't feel comfortable using them, although we do use very high quality ingredients

 

Moonlit Highlight

Liquid Paraffin, Petrolatum, Ozokerite Wax, Beeswax, Cetyl Esters, Lanolin, Zinc Stearate, Phenoxyethanol, Iron Oxides, Titanium Dioxide, Ultramarines

 

White Peach Highlight:

Liquid Paraffin, Petrolatum, Ozokerite Wax, Beeswax, Cetyl Esters, Lanolin, Zinc Stearate, Phenoxyethanol, Iron Oxides, Titanium Dioxide, Ultramarines

 

Aura Highlight: 

Liquid Paraffin, Petrolatum, Ozokerite Wax, Beeswax, Cetyl Esters, Lanolin, Zinc Stearate, Phenoxyethanol, Iron Oxides, Titanium Dioxide, Ultramari

 

Sunlit Highlight:

Liquid Paraffin, Petrolatum, Ozokerite Wax, Beeswax, Cetyl Esters, Lanolin, Zinc Stearate, Phenoxyethanol, Iron Oxides, Titanium Dioxide, Ultramarines

 

Amber Highlight:
Liquid Paraffin, Petrolatum, Ozokerite Wax, Beeswax, Cetyl Esters, Lanolin, Zinc Stearate, Phenoxyethanol, Iron Oxides, Titanium Dioxide, Ultramarines

 

Wheat Highlight:

Liquid Paraffin, Petrolatum, Ozokerite Wax, Beeswax, Cetyl Esters, Lanolin, Zinc Stearate, Phenoxyethanol, Iron Oxides, Titanium Dioxide, Ultramarines

 

Mango Highlight:

Liquid Paraffin, Petrolatum, Ozokerite Wax, Beeswax, Cetyl Esters, Lanolin, Zinc Stearate, Phenoxyethanol, Iron Oxides, Titanium Dioxide, Ultramarines

 

Walnut Contour:

Liquid Paraffin Petrolatum Beeswax Ozokerite Wax Cetyl Esters Lanolin Zinc Stearate Phenoxyethanol Iron Oxides Titanium Dioxide Ultramarines

 

Stone Contour:

Liquid Paraffin Petrolatum Beeswax Ozokerite Wax Cetyl Esters Lanolin Zinc Stearate Phenoxyethanol Iron Oxides Titanium Dioxide Ultramarines

 

Ash Contour:

Liquid Paraffin Petrolatum Beeswax Ozokerite Wax Cetyl Esters Lanolin Zinc Stearate Phenoxyethanol Iron Oxides Titanium Dioxide Ultramarines

 

Olive Contour:

Liquid Paraffin Petrolatum Beeswax Ozokerite Wax Cetyl Esters Lanolin Zinc Stearate Phenoxyethanol Iron Oxides Titanium Dioxide Ultramarines

 

Shadow Contour:

Liquid Paraffin Petrolatum Beeswax Ozokerite Wax Cetyl Esters Lanolin Zinc Stearate Phenoxyethanol Iron Oxides Titanium Dioxide Ultramarines

 

Indigo Contour:

Liquid Paraffin Petrolatum Beeswax Ozokerite Wax Cetyl Esters Lanolin Zinc Stearate Phenoxyethanol Iron Oxides Titanium Dioxide Ultramarines

 

Pink Grapefruit Blush:

Hydrogenated Polyisobutene, Octyl Palmitate, Talc, Carnauba, Magnesium Carbonate, Decyl Oleate, Microcrystalline Wax, Ethylene/Methacrylate Copolymer, Isopropyl Titanium Tri-isostearate, Isopropyl Lanolate, Dimethicone, Phenoxyethanol, D&C Red #7, Iron Oxides, Titanium Dioxide

 

Dahlia Blush:

Hydrogenated Polyisobutene, Octyl Palmitate, Talc, Carnauba, Magnesium Carbonate, Decyl Oleate, Microcrystalline Wax, Ethylene/Methacrylate Copolymer, Isopropyl Titanium Tri-isostearate, Isopropyl Lanolate, Dimethicone, Phenoxyethanol, D&C Red #27, FD&C Yellow #5, Titanium Dioxide

 

Ruby Blush:

Petrolatum, Polybutene, Castor Oil, Beeswax, Octyldodecanol, C12-15 Alkyl Benzoate, Myristyl Lactate, Ozokerite Wax, Dipentaerythrityl, Tetrahydroxystearate/Tetraisostearate, Phenoxyethanol, Iron Oxides, Titanium Dioxide, Red #7 Lake

 

Baby Watermelon Blush:

Hydrogenated Polyisobutene, Octyl Palmitate, Talc, Carnauba, Decyl Oleate, Magnesium Carbonate, Microcrystalline Wax, Ethylene/Methacrylate Copolymer, Isopropyl Titanium Tri-isostearate, Isopropyl Lanolate, Phenoxyethanol, Dimethicone, Red 27, Iron Oxides, Titanium Dioxide

 

Desert Sunset Blush:

Petrolatum, Polybutene, Castor Oil, Beeswax, Octyldodecanol, C12-15 Alkyl Benzoate, Myristyl Lactate, Ozokerite Wax, Dipentaerythrityl Tetrahydroxystearate/Tetraisostearate, Phenoxyethanol, Iron Oxides, Titanium Dioxide, Red #6, Yellow #6, Blue #1, Mica

 

Black Cherry Blush:

Petrolatum, Polybutene, Castor Oil, Beeswax, Octyldodecanol, C12-15 Alkyl Benzoate, Myristyl Lactate, Ozokerite Wax, Dipentaerythrityl Tetrahydroxystearate/Tetraisostearate, Phenoxyethanol, Iron Oxides, Red #7, Blue #1

 

Petal Blush:

Dipentaerythrityl Tetrahydroxystearate/Tetraisostearate, Petrolatum, Polybutene, Castor Oil, Beeswax, Octyldodecanol, C12-15 Alkyl Benzoate, Myristyl Lactate, Ozokerite Wax, Phenoxyethanol, Titanium Dioxide, Iron Oxides, Red #21, Blue #1

 

Nude Blush:

Hydrogenated Polyisobutene, Octyl Palmitate, Talc, Carnauba, Decyl Oleate, Magnesium Carbonate, Microcrystalline Wax, Ethylene/Methacrylate Copolymer, Isopropyl Titanium Tri-isostearate, Isopropyl Lanolate, Phenoxyethanol, Dimethicone, Red 27, Iron Oxides, Titanium Dioxide

 

Pearl Illuminator:

Octyl Palmitate, Polyethylene, Ozokerite Wax, Tocopheryl Acetate, Phenoxyethanol, Titanium Dioxide, Iron Oxide, Mica

 

Honey Illuminator:

Octyl Palmitate, Polyethylene, Ozokerite, Tocopheryl Acetate, Phenoxyethanol, Titanium Dioxide, Iron Oxides, Mica

 

Rose Gold Illuminator:

Octyl Palmitate, Polyethylene, Ozokerite Wax, Tocopheryl Acetate, Phenoxyethanol, Titanium Dioxide, Iron Oxide, Mica

 

Cayman Bronzer:

Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate & Acetylated Lanolin Alcohol, Phenoxythenol, Sodium Benzoate, Iron Oxides, Ultramarines

 

Vanilla Dust Setting Powder:

Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate & Acetylated Lanolin Alcohol, Phenoxythenol, Sodium Benzoate, Iron Oxides, Ultramarines

 

Amethyst: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Ultramarines, Titanium Dioxide, Mica

Basic: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides

Bend+Snap: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Titanium Dioxide, Iron Oxides, Mica

Bright Eyes: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Mica

Bubba: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides

Coco: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides

Cole: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides

Crush: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Titanium Dioxide, Mica

Emerald City: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Mica

Finn: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Mica

Gilded: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Mica

Kin: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Manganese Violet, Mica

London: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Titanium Dioxide, Mica

Mama: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides

Midnight: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Ultramarines

Oak: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides

On Wednesdays: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Ultramarines, Titanium Dioxide, Mica

Penny: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides Mica

Pup: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Ultramarines

Rome: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Titanium Dioxide, Iron Oxides, Mica

Sabrina: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Titanium Dioxide, Mica

Salem Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides

Stardust Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Titanium Dioxide, Mica

Trust: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides

Valencia: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Iron Oxides

Zion: Talc, Boron Nitride, Bismuth Oxychloride, Zinc Stearate, Octyldodecyl Stearoyl Stearate, Isopropyl Lanolate, Cetyl Acetate, Acetylated Lanolin Alcohol, Phenoxyethanol, Sodium Benzoate, Ultramarines, Iron Oxides

Mi Hija: Talc, Zinc Stearate, Octyl Palmitate, Cyclomethicones, Octyldodecyl Stearoyl Stearate, Phenoxyethanol, Sodium Benzoate, Manganese Violet, Iron Oxides, Ultramarines, Red #27 Lake

Stay Golden: Talc, Zinc Stearate, Octyl Palmitate, Cyclomethicones, Octyldodecyl Stearoyl Stearate, Phenoxyethanol, Sodium Benzoate, Iron Oxides, Mica, Titanium Dioxide

 

MILK Moisturizing Cream:

Distilled water, cultured skim milk, octyl stearate, petrolatum, jojoba oil, microcrystalline, cetyl dimethicone copolyol, polyglyceryl 4 isostearate, hexyl laurate, dimethicone, salt, extra virgin olive oil, sodium citrate, Vitamin E acetate, methyl-dibromoglutaronitrile, allantoin, fragrance, Vitamin A palmitate, honey, alpha tocopherol, lecithin , ascorbyl palmitate, glycerol stearate, glycerol oleate

 

Stay Setting Spray:

Water, Aloe Vera, Denatured Alcohol, Propylene Glycol, PEG-12 Dimethicone, Niacinamide, Green Tea Extract, Hyaluronic Acid, Octoxynol-9, Polysorbate-20, Phenoxyethanol, Potassium Sorbate, Sodium Benzoate, Fragrance

 

Stay Setting Spray with SPF:

Water, Aloe Vera, Denatured Alcohol, Propylene Glycol, Octoxynol-9, Octyl Methoxycinnamate, PEG-12 Dimethicone, Niacinamide, Green Tea Extract, Hyaluronic Acid, Polysorbate-20, Phenoxyethanol, Potassium Sorbate, Sodium Benzoate, Fragrance

 

Refresh Makeup Remover Wipes:

Water, Cetearyl Isonaonanoate, Panthenol, Glycerin, Sodium Citrate, Ceteareth-20, Phenoxyethanol, Cetearyl Alcohol, Glyceryl Searate, Cetareth-12, Cetyl Palmitate, Benzoic Acid, Dehydroacetic Acid, Disodium, EDTA, Tocopheryl Acetate, Parfum

 

COPYRIGHT AND TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

ARE YOU CRUELTY FREE?

Yes!

DO YOU OFFER INTERNATIONAL SHIPPING?

We currently ship to the USA. We are currently working on adding more locations.

CREDIT CARDS

We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

REVIEW POLICY

We love reviews and we are always looking for ways to improve our store and products! We encourage those wishing to leave a review to try it first. We have a 30 day exchange/return policy on everything in store! Reviews from customers who have not tried the product will be removed. Thank you!